Basecamp 3 review: User experienceĮach of these tools can be enabled or disabled for individual team and project workspaces, so if your team doesn’t need a given feature it doesn’t have to clutter up their interface. But it does the basics well, includes an archive for anything that’s been actioned and finished with, and provides change tracking and sharing options. The interface here, again, isn’t particularly sophisticated – there’s no keyword tagging, for example. Once imported into Basecamp, the Email Forwards interface in the relevant project area will allow you and your colleagues to discuss and reply directly to the message. Basecamp will at this point generate an email address for that project, and any email you forward to that address in future will be automatically sent there, including any attachments. The first time you forward a mail, you’ll get a reply via email asking you to select which team or project area to save it under. However, it feels intrusive compared to the more natural flow of chat and forum communication.įinally, and disabled by default, Email Forwards allow you and your team to forward emails – for example from clients or collaborators – to Basecamp. The feature seems to primarily be oriented towards team-building and exchanging tips, but could also be used to collate friction points on a given project or, for that matter, photos of your team’s pets. However, you can quickly view all posted files and enable or disable notifications when people post, depending on whether you can be disturbed or not, and it’s fine for quick communication with whoever happens to be online.Īutomatic Check-ins regularly ask team members a question and collect their answers, with suggested questions asking people what they worked on today, what they’ll be working on this week, what inspires them and whether they’ve read any good books. It’s not very sophisticated compared to Slack or even Microsoft Teams, without threading, hashtags, multiple channels within a team or an in-chat search. Some document formats, such as PDFs and images, display previews, but spreadsheets and word processor documents have to be downloaded or accessed via their home cloud service if you want to look at them.Ĭampfire is a simple chat system with support for emoji and file attachments, including animated gifs, and the ability to tag specific people if you need their attention. Document and file sharing includes support for Google Drive, Dropbox, Box and OneDrive, but not WebDAV. A message board, to-do lists and scheduling all work much as you’d expect. Unfortunately I have to keep using Basecamp because I’m not the boss, but I wouldn't recommend it to anyone with teams bigger than 10 people.Each HQ, Team or Project has various tools available to it. It just seems like Basecamp won’t really ever get a real update. I’ve left messages with the support team about some of these issues but they just say “that’s a really good idea” and then nothing happens. For example, any user in a project or team can delete the project/team and put it in the trash! It’s not hard to recover, but still, poor functionality. You can’t lock certain things on Basecamp or have any admin control. You just make lists of to-dos and assign them but there isn’t any conditional functions or order to it. There isn’t really anyway to set up workflows. People are constantly double texting, and it sends a notification for each message. My biggest problem is that you can’t silence group pings (chats). There really isn’t any customization at all. creating tasks and assigning them are easy as well, however it is a bit simple. I’ve been using this app with my company for 3 years or so.
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